Legal
Welcome to CVPro, a digital platform operated by CVPRO-AI SAS, a company legally incorporated in Colombia, with technology services hosted in the United States and global reach. By accessing and using our services, you agree to be bound by the following Terms and Conditions.
1. General Information
Website and service owner: CVPRO-AI SAS. Contact email: [email protected]. Country of incorporation: Colombia. Technology infrastructure: United States (Cloudflare, Supabase, Vercel)
2. Acceptance of Terms
By using this site or creating an account, you confirm that you have read, understood, and accept these Terms and Conditions. If you do not agree, please do not use the platform.
3. Service Description
CVPro offers an AI-assisted system to: Create and edit resumes (CVs), Manage job applications, Access templates and automated recommendations. Services may be updated without notice to improve functionality.
4. User Registration and Access
Access is via OAuth2 authentication with providers such as Google and Microsoft. By registering, you authorize access to your name, email, and public profile photo. CVPro never stores passwords.
5. Intellectual Property
All platform content, including algorithms and design, is the property of CVPRO-AI SAS. Content you generate with our tools belongs to you. CVPro retains the right to use it only for operational purposes (never commercial or advertising). Copying, modifying, or distributing the software without written authorization is prohibited.
6. Use of AI-Generated Content
CVPro uses artificial intelligence models to help you create your CV. However: Generated content may contain errors or inaccuracies. It is your responsibility to review and validate the information before using it professionally. CVPro does not guarantee that generated content will lead to job opportunities.
7. Privacy and Cookies Policy
We only collect the data necessary to operate the platform (email, name, generated CVs). We use strictly necessary cookies (e.g., HTTPOnly JWT for session). We do not use marketing or analytics cookies, nor do we share information with third parties. See our Policies for more details.
8. Cancellations, Deletions, and Refunds
You can cancel your account at any time by writing to [email protected]. Free users: information is automatically deleted 24 hours after use. Paid users: information is deleted upon account closure or after 3 months of inactivity. Refunds: you can request them within 7 days of purchase, each case evaluated individually.
9. Usage Restrictions
We prohibit the use of the platform to: Create false, discriminatory, or illegal content; Impersonate identities; Compromise system security. CVPro reserves the right to suspend accounts for misuse.
10. Limitation of Liability
The service is provided 'as is', without express or implied warranties. We are not responsible for employment decisions made based on generated content. The maximum liability of CVPRO-AI SAS will be the amount paid by the user in the last 12 months.
11. Third-Party Links
We may include links to external sites. We are not responsible for the content or privacy practices of those sites.
12. Applicable Law
These Terms are governed by: The laws of Colombia. Supplementarily, by international regulations such as the GDPR (EU) and CCPA (US). Disputes may be resolved through conciliation or before competent courts, as appropriate.
13. Modifications
CVPro may modify these Terms at any time. We will notify changes on the site or by email. Continued use of the service after an update will be considered acceptance of the new terms.
14. Contact
For inquiries, complaints, or requests related to these Terms, contact: CVPRO-AI SAS, [email protected].